400号码智能化拨电话弹屏

400号码智能化拨电话弹屏 400公司客户启用“拨电话弹屏”后,可关联客服中心座席与爱讯OM相接接。400客户用400服务平台登陆账号和登陆密码登陆爱讯OM。
400 enterprise users can bind the call center seats to connect with AIXOM after opening the "Caller Bullet Screen". 400 users log on to AIXOM with 400 platform login account and password.
将400号码与关联座席电脑上联接以后,当顾客第一次拨通400号码拨电话,在线客服能够将顾客信息内容(如电話、名字、企业名字等)及其沟通交流信息内容增加至400号码后台管理CRM系统软件中。当顾客第二次拨电话,座席电脑上显示屏会全自动弹出来该顾客的详尽信息内容及其历史时间沟通交流纪录。
After connecting 400 telephones to the puter, when the customer calls 400 telephones for the first time, the customer service can rmation (such as telephone, name, company name, etc.) rmation to the backstage CRM system of 400 telephones. When a customer calls for a second time, puter screen will automatically pop up the customer'rmation munication records.